❓ Frequently Asked Questions
What is the minimum order quantity (MOQ)?
Our minimum order quantity is just one set, making it accessible for both private villa projects and wholesale needs.
How long is the production lead time?
The standard production lead time is approximately 40 to 45 days after we receive your deposit and confirm all specifications.
What kind of after-sale service do you provide?
We provide a 3-year warranty. For any quality issues within this period, we offer free support. Additionally, we provide detailed CAD drawings and installation instructions to ensure a smooth setup.
Can the doors be customized to specific sizes?
Yes, we specialize in total project solutions. We can customize the dimensions, materials (aluminum, stainless steel, or wood), and finishes to match your specific design requirements.
Are these doors suitable for exterior use?
Absolutely. These doors are designed for exterior positions, featuring windproof construction, waterproof sealing, and durable tempered glass suitable for balconies and villas.
What materials are used for the netting and glass?
We use high-grade stainless steel for screen netting and double-tempered glass (5mm+12A+5mm) to ensure safety, durability, and insulation.