🛡️ Professional Packaging (7 Steps)
1 Cardboard protection for corners to avoid collision.
2 Frames wrapped with protective tapes against scratching.
3 Fixed on iron pallets by metal fixed strips.
4 Reinforced with plastic belts.
5 PE film covering to keep moisture away.
6 Plywooden crate secured in container with durable belts.
7 Space filled with air bags to ensure stability.
📝 How to Process an Order
1 Customer send inquires and request.
2 We provide solutions and quotation.
3 Drawing creation for confirmation.
4 Customer signs drawing and pays deposit.
5 Production starts according to drawing.
6 Sharing production and test videos/pictures.
7 Packaging pictures sharing.
8 Balance wire transfer and delivery.
Quality Assurance: All products come with a 10 years quality guarantee.
❓ Frequently Asked Questions
What materials are used for the skylight frame?
The frame is made of high-quality Aluminum Alloy with a thickness of 1.4mm to 2.0mm, ensuring durability and structural integrity.
Can I customize the color and size of the window?
Yes, we provide standard white, black, and grey colors, but we can also customize the color and size according to your specific requests.
What kind of glass can I choose for my skylight?
We offer a wide range of options including Single, Double, or Triple glass. Types include Clear, Laminated, Tinted, Low-E, Frosted, and all are Tempered glass.
What is the estimated delivery time?
Delivery usually takes between 15 to 38 days after receiving the customer's deposit, depending on the order complexity.
How is the product protected during international shipping?
We use a robust 7-step packaging process involving cardboard corner protection, protective tapes, iron pallets, and plywooden crates to ensure it arrives safe and sound.
What is the expected lifetime and warranty of the product?
The product has an expected lifetime of above 50 years and comes with a professional 10-year quality guarantee.